Terms & Conditions
1. CONTRACT
2. ORDER PROCESSING
3. TOOLIT.co.ke WEBSITE
4. TOOLIT.co.ke WEBSITE
5. POST AND FAXED ORDERS
6. PRICING STRUCTURES & PAYMENTS
7. PROCESSING CUSTOMER ORDERS
8. DISPATCH AND DELIVERY OF ORDERS
9. WARRANTY
10. CANCELLATION OF AN ORDER
11. RETURNING GOODS: DAMAGED ON RECEIPT, FAULTY/NON START OR INCORRECTLY DELIVERED
12. RETURNING GOODS INCORRECTLY ORDERED
13. PRIVACY POLICY & COMPLAINTS
14. CONDITIONS OF WEBSITE TRADING AND PRICING POLICY
15. INVALIDITY
16. GENERAL AGREEMENT TERMS
17. COPYRIGHT
18. COOKIES
1. CONTRACT
TOOLIT.CO.KE IS AN ONLINE GENERAL MERCHANT TRADING THROUGH THE INTERNET AS TOOLIT.CO.KE A REGISTERED TRADE NAME, TOOLIT.CO.KE (THE SELLER) OFFER PROFESSIONAL GOODS AND SERVICES TO YOU AND YOUR COMPANY (THE CUSTOMER). TOOLIT.CO.KE RESERVES THE RIGHT TO ALTER THE TERMS AND CONDITIONS OR WORKING PRACTICE WITHOUT NOTICE WITH CHANGES BEING APPLIED TO ORDERS RECEIVED FROM THE DATE OF ANY CHANGE. TOOLIT.CO.KE IS A GENERAL SUPPLY COMPANY OFFERING HIGH QUALITY POWER TOOLS AND ACCESSORIES TO THE CUSTOMER AND WILL FOR THE PURPOSES OF BUSINESS THROUGH TOOLIT.CO.KE, SUPPLY ALL GOODS AND SERVICES USING KENYA’S INDUSTRIAL TERMS AND CONDITIONS.
2. ORDER PROCESSING
ORDERING AND DEALING WITH TOOLIT.CO.KE IN ALL ASPECTS OF BUSINESS IS A SIMPLE AND EASY PROCESS, JUST CHOOSE ONE OF THE VARIOUS METHODS LISTED BELOW AND LEAVE THE REST TO TOOLIT.CO.KE ONE OF THE COUNTRY’S LEADING PROFESSIONAL POWER TOOL SUPPLIERS.
3. TOOLIT.co.ke WEBSITE
THE WEBSITE AT TOOLIT.CO.KE IS THE QUICKEST AND MOST EFFICIENT WAY TO PLACE BUSINESS WITH TOOLIT.CO.KE OPEN FOR BUSINESS 24 HOURS A DAY 365 DAYS A YEAR. WHEN ORDERING GOODS THROUGH THE WEBSITE AN AUTOMATICALLY GENERATED REPLY WILL BE E-MAILED BACK TO YOUR MAILBOX CONFIRMING RECEIPT OF YOUR REQUEST TO ORDER, THE CONTRACT TO SUPPLY IS FORMED ONLY WHEN THE TOOLIT.CO.KE HAS RECEIVED, REVIEWED AND ACCEPTED YOUR REQUEST TO ORDER. TOOLIT.CO.KE RESERVE THE RIGHT TO CANCEL ANY REQUEST TO PLACE ANY ORDER BY THE CUSTOMER, AT ANY TIME AND FOR ANY REASON, WITH A FULL AND COMPLETE REFUND BEING GENERATED BACK THROUGH TO THE SOURCE ACCOUNT WITHIN 7 WORKING DAYS. PLEASE REFER FURTHER TO CONDITIONS OF WEBSITE TRADING & PRICING POLICY FOR FURTHER DETAIL REGARDING OFFSHORE ORDERS AND DELIVERY.
4. TOOLIT.co.ke WEBSITE
YOU MAY ALSO CHOOSE TO PLACE BUSINESS USING OUR TECHNICAL HELP LINES ON 0707 700 307, WE ARE OPEN MONDAY TO FRIDAY 8.30AM THROUGH TO 5.00PM, CALL US DURING THESE TIMES WITH YOUR REQUIREMENTS AND A MEMBER OF OUR KNOWLEDGEABLE SALES TEAM WILL QUICKLY DEAL WITH YOUR REQUEST, CHECK STOCK OR ANSWER ANY SPECIFIC TECHNICAL QUESTIONS YOU MAY HAVE RELATING TO ANY POWER TOOL OR ACCESSORY IN OUR EXTENSIVE TOOLS RANGE.
5. POST AND FAXED ORDERS
MAIL OR FAXED ORDERS CAN BE DEALT WITH PROVIDING THE CUSTOMER SUPPLIES FULL DETAILS OF THE GOODS REQUIRED INCLUDING PAYMENT AND A DAYTIME CONTACT TELEPHONE NUMBER. THE SUPPLIER CAN ONLY ACCEPT MPESA OR BANK TRANSFER MADE PAYABLE IN KENYA SHILLINGS DRAWN ON RECOGNISED KENYAN BANK. FROM DATE OF BANKING BY TOOLIT.CO.KE PLEASE ALLOW SEVEN TO TEN WORKING DAYS FOR PAYMENT TO CLEAR. PLEASE CHECK ALL PAYMENTS SHOULD THE CHEQUE AND/OR THE AMOUNT BE INCORRECT, THE ORDER AND PAYMENT WILL BE RETURNED TO THE CUSTOMER FOR CORRECTION BEFORE IT CAN ACCEPTED AND PROCESSED FOR DISPATCH TO THE CUSTOMERS DESIGNATED DELIVERY ADDRESS.
6. PRICING STRUCTURES & PAYMENTS
PRICES FOR ANY POWER TOOL OR ACCESSORY ON TOOLIT.CO.KE IS THE PRICE THE SUPPLIER INITIALLY OFFERS THE CUSTOMER THE GOODS AT, AND IS SUBJECT TO ADDITIONAL CARRIAGE CHARGES AND V.A.T. AT STANDARD RATE. EXCEPTIONS TO THIS STANDARD WORKING PRACTICE MAY OCCUR DUE TO THE FOLLOWING CIRCUMSTANCES: EVERY EFFORT IS MADE BY THE SUPPLIER TO OFFER THE BEST POSSIBLE AND CORRECT PRICE AT ALL TIMES ON THE WEBSITE, HOWEVER, EVEN WITH THE BEST INTENTIONS ERRORS MAY OCCUR FROM TIME TO TIME. SHOULD THIS UNFORTUNATE SITUATION ARISE AT THE REVIEW STAGE OF ANY CUSTOMER ORDER REQUEST, THE CUSTOMER WILL BE CONTACTED AT THE EARLIEST OPPORTUNITY AND GIVEN THE CHOICE TO CANCEL THE ORIGINAL ORDER REQUEST OR PROCEED AT THE CORRECTED PRICE. SHOULD THE SUPPLIER, TOOLIT.CO.KE, BE UNABLE TO RAISE THE CUSTOMER TO DISCUSS THIS MATTER OR RECEIVE NO DECISION REGARDING THE PRICE, THE ORDER WILL BE DEEMED TO BE CANCELLED 5 WORKING DAYS FOLLOWING DATE OF ORDER, WITH A FULL AND COMPLETE REFUND BEING MADE WITHIN 7 WORKING DAYS OF CANCELLATION. INITIATING AN ORDER REQUEST THROUGH OUR INDUSTRIAL WEBSITE AUTHORISES TOOLIT.CO.KE TO DEBIT THE CUSTOMER’S CREDIT OR DEBIT CARD FOR THE TOTAL AMOUNT SHOWN, FULL PAYMENT INCLUDES CARRIAGE AND TAX AT THE CURRENT RATE WHERE APPROPRIATE, THE TOTAL VALUE FOR PAYMENT MUST BE CONFIRMED BEFORE ANY CUSTOMER ORDER REQUEST CAN BE ACCEPTED FOR DELIVERY.
7. PROCESSING CUSTOMER ORDERS
HANDLING CUSTOMER ORDERS: ORDERS RECEIVED UP TO 1.30 P.M. (MONDAY TO FRIDAY, EXCLUDING PUBLIC HOLIDAYS), WILL BE DISPATCHED SAME DAY (SUBJECT TO STOCK AVAILABILITY AND PAYMENT CLEARANCE & OR WEATHER PERMITTING). ORDERS TAKEN OVER THE WEEKEND WILL BE DISPATCHED ON THE FIRST WORKING DAY FOLLOWING ANY WEEKEND OR PUBLIC HOLIDAYS. TOOLIT.CO.KE WILL ENDEAVOR TO DISPATCH ORDERS FOR OUT OF STOCK ITEMS WITHIN 3 TO 5 WORKING DAYS FROM ORDER DATE. SHOULD THERE BE ANY DELAY TOOLIT.CO.KE WILL CONTACT THE CUSTOMER WITH AS ACCURATE A DELIVERY AS POSSIBLE, THIS WILL ALLOW THE CUSTOMER TO RE-SCHEDULE DELIVERY OR CANCEL AND RECEIVE A FULL REFUND.
8. DISPATCH AND DELIVERY OF ORDERS
TOOLIT.CO.KE USE SEVERAL METHODS FOR DELIVERY OF ORDERS GETTING TOOLS SAFELY TO OUR CUSTOMER AT THE EARLIEST OPPORTUNITY. RIDER SERVICES FOR SMALL LIGHTWEIGHT AND LOW VALUE PRODUCTS AND SEVERAL ROAD TRANSPORT LOGISTICS COMPANIES FOR ALL OTHER TOOLS AND PRODUCTS. WE ARE ABLE TO OFFER OUR CUSTOMERS THE OPTION TO UPGRADE TO A NEXT DAY ROAD SERVICE, THIS SERVICE IS AT EXTRA COST AND CAN ONLY BE ACTIONED THROUGH OUR TECHNICAL HELP LINE FOR TOOLS IN STOCK AT THE TIME AN ORDER IS PLACED.
RIDER SERVICE IS THE PREFERRED METHOD OF DISPATCH FOR ORDERS WITH A MINIMUM GOODS VALUE OF Ksh 5,000.00. THIS SERVICE NORMALLY TAKES A MAXIMUM OF 6HRS WITHIN NAIROBI. WAREHOUSE STOCK ORDERS ARE DISPATCHED WITHIN ONE FULL WORKING DAY USING ROAD TRANSPORT COMPLETING THE DELIVERY IN 3 WORKING DAYS OR SOONER (REST OF THE COUNTRY); ROAD TRANSPORT DELIVERIES MUST BE SIGNED FOR ON DELIVERY, NO SHIPMENTS ARE LEFT WITHOUT A SIGNATURE. SHOULD THE DELIVERY NOT BE POSSIBLE AT THE CUSTOMERS DESIGNATED DELIVERY ADDRESS (LOCAL COURIER COLLECTION POINT- LCCP), A CALL WILL BE MADE BY PARCELFORCE INFORMING THE CUSTOMER THAT BY VISITING THE LOCAL COURIER COLLECTION POINT, THE CUSTOMER CAN UPLIFT THEIR ORDER FROM THERE BY PRESENTING THE PURCHASE CODE WITH THE RELEVANT CONSIGNMENT SHIPPING NUMBER AND PROOF OF PERSONAL IDENTIFICATION. FOLLOWING AN UNSUCCESSFUL DELIVERY THE GOODS WILL BE HELD AT THE LCCP FOR UP TO 3 DAYS AWAITING COLLECTION BY THE CUSTOMER, NO FURTHER DELIVERIES WILL BE ATTEMPTED BY THE LOGISTICS COMPANY ON BEHALF OF THE SUPPLIER; FAILURE TO UPLIFT BY THE CUSTOMER WILL RESULT ON THE GOODS BEING RETURNED TO THE SUPPLIER.
THE DELIVERY CHARGE SHOWN ON THE CUSTOMER INVOICE IS ONLY A CONTRIBUTION TO THE COST OF SHIPPING & PACKING, AS STATED ROAD TRANSPORT DELIVERY REQUIRES A SIGNATURE FOR RECEIPT OF THE GOODS, THE CUSTOMER HAS THE CHOICE TO PROVIDE TOOLIT.CO.KE WITH A BILLING/DELIVERY ADDRESS OR AN ALTERNATIVE THIRD PARTY BUSINESS ADDRESS, NO THIRD PARTY PRIVATE ADDRESSES, WHERE A STATED CONTACT SHOULD BE IN A POSITION TO SIGN FOR THE DELIVERY OF THE ORDER. THE CUSTOMER SHOULD MAKE ALL NECESSARY ARRANGEMENTS TO TAKE DELIVERY OF ANY TRADE SHIPMENT FROM THE SUPPLIER, AS THIS WEBSITE IS CLASSED AS A PROFESSIONAL TRADE SITE, COMPANY TRADING CONDITIONS APPLY TO ALL ORDERS THEREFORE NO CARRIAGE CHARGES WILL BE REFUNDED SHOULD THE GOODS REMAIN UNDELIVERED, FOLLOWING ALL STEPS BEING TAKEN BY THE SUPPLIER TO DELIVER SUCCESSFULLY TO THE CUSTOMERS INSTRUCTIONS. THE RISK FOR THE GOODS SUPPLIED TO THE CUSTOMER FROM THE SUPPLIER PASSES TO THE CUSTOMER IN THAT THE CUSTOMER IS RESPONSIBLE FOR LOSS, DAMAGE OR DETERIORATION OF THE GOODS FROM THE TIME THE CUSTOMER SIGNS OFF FOR DELIVERY BEING RECEIVED IN GOOD TRANSIT CONDITION.
DELIVERY CHARGES ON ANY INVOICE IS ONLY A CONTRIBUTION TO THE ACTUAL COST OF PACKING AND SHIPPING, ROAD TRANSPORT DELIVERIES REQUIRE A SIGNATURE ON DELIVERY, THE CUSTOMER HAS THE CHOICE TO PROVIDE TOOLIT.CO.KE WITH A THIRD PARTY BUSINESS ADDRESS WHERE A STATED CONTACT SHOULD BE IN A POSITION TO SIGN FOR THE DELIVERY OF YOUR ORDER. CUSTOMERS MUST MAKE ALL NECESSARY ARRANGEMENTS FOR DELIVERY OF ANY SHIPMENT; NO CARRIAGE CHARGE WILL BE REFUNDED SHOULD THE GOODS REMAIN UNDELIVERED, FOLLOWING ALL STEPS BEING TAKEN BY THE SUPPLIER TO DELIVER. THE RISK FOR THE GOODS SUPPLIED BY TOOLIT.CO.KE PASSES TO THE CUSTOMER IN THAT THE CUSTOMER IS RESPONSIBLE FOR LOSS, DAMAGE OR DETERIORATION OF THE GOODS FROM THE TIME AND DATE OF THE SIGNATURE FOR THE DELIVERY.
9. WARRANTY
TOOLIT.CO.KE ONLY SUPPLY FIRST GENERATION TOOLS. DURING THE WARRANTY PERIOD SHOULD ANY MANUFACTURING OR MATERIAL FAULT OCCUR, THE POWER TOOL OR RELATED ACCESSORY WILL BE REPAIRED AT OFFICIAL MANUFACTURER’S REPAIR STATION, OR AT THE DISCRETION OF TOOLIT.CO.KE MAY BE REPLACED DURING THE WARRANTY PERIOD. SHOULD FOR ANY REASON A MACHINE REQUIRE ATTENTION THE ORIGINAL INVOICE MUST BE PRESENTED AS PROOF OF PURCHASE, SHOULD THIS NOT BE PRESENTED TO A REPAIR STATION THE SUPPLIER CANNOT BE HELD RESPONSIBLE FOR WARRANTY WORK BEING REFUSED, AND A CHARGE MADE FOR THE REPAIR. PLEASE NOTE MOST IMPORTANTLY THAT THE WARRANTY FOR POWER TOOLS DOES NOT COVER ACCIDENTAL DAMAGE, MISUSE AND OR ABUSE OF THE MACHINE OR FAIR WEAR AND TEAR AND THE GRANTING OF ANY WARRANTY REPAIR IS AT THE DISCRETION OF THE REPAIR STATION.
10. CANCELLATION OF AN ORDER
AS A CUSTOMER YOU HAVE THE LEGAL RIGHT TO CANCEL ANY ACCEPTED ORDER PLACED THROUGH TOOLIT.CO.KE. IF YOU WISH TO CANCEL YOUR ORDER BEFORE IT IS DISPATCHED PLEASE NOTIFY US BY E-MAIL [email protected] OR THROUGH OUR TECHNICAL HELP LINE ON 0707 700 307 AT THE EARLIEST OPPORTUNITY, A FULL AND COMPLETE REFUND FOR ORDERS CANCELLED BEFORE DISPATCH WILL BE ISSUED WITHIN 14 DAYS. SHOULD THE GOODS ALREADY HAVE LEFT OUR WAREHOUSE AND IN TRANSIT TO THE DELIVERY ADDRESS TOOLIT.CO.KE WILL BE UNABLE TO STOP THE SHIPMENT. DO NOT UNPACK THE GOODS BY REMOVING THE PROTECTIVE WRAP, RETURN THE SHIPMENT TO THE SUPPLIER WITHIN 7 DAYS USING A SUITABLE TRACEABLE METHOD OF TRANSIT, THIS IS AT THE CUSTOMERS COST. SHOULD YOU ALREADY HAVE THE GOODS FROM TOOLIT.CO.KE AND WISH TO RETURN THEM, PLEASE RE-PACK THE GOODS IN A SUITABLE PROTECTIVE WRAP AND RETURN WITHIN 7 DAYS OF RECEIPT, AGAIN USING A SUITABLE METHOD OF TRACEABLE SHIPMENT AT YOUR COST. REFUND TO THE ORIGINAL SOURCE FOR CANCELLATION OF THE CUSTOMER ORDER WILL BE FOR THE VALUE OF THE GOODS ONLY, EXCLUDING CARRIAGE TO AND FROM THE CUSTOMER, AND WILL ONLY BE GIVEN FOR TOOLS AND ACCESSORIES RETURNED ON THE EXACT RESALABLE CONDITION AS ORIGINALLY SHIPPED, NEW AND UNUSED AS ORIGINALLY SOLD, NO REFUND WILL BE ISSUED FOR SUB STANDARD GOODS BEING RETURNED AND WILL BE QUARANTINED AWAITING THE CUSTOMER UPLIFTING HIS PROPERTY.
11. RETURNING GOODS: DAMAGED ON RECEIPT, FAULTY/NON START OR INCORRECTLY DELIVERED
SHOULD ANY TOOL OR PIECE OF EQUIPMENT FROM TOOLIT.CO.KE ARRIVE DAMAGED OR FAIL TO START, YOU MUST CONTACT THE SUPPLIER WITHIN THIRTY WORKING DAYS THROUGH OUR TECHNICAL HELPLINE 0707 700 307, BEFORE RETURNING THE GOODS. PLEASE STATE YOUR ORDER NUMBER, THE NAME YOU ORDERED THE GOODS UNDER, AND REASON FOR CONTACTING THE SUPPLIER, PLEASE FOLLOW THE INSTRUCTIONS GIVEN BY ONE OF THE TECHNICAL TEAM, WE WILL QUICKLY AND EFFECTIVELY REPLACE (SUBJECT TO AVAILABILITY) OR REFUND THE PURCHASE. GOODS RETURNED TO THE SUPPLIER WILL BE FULLY INSPECTED TO CONFIRM THE REPORTED FAULT/DAMAGE ORIGINALLY REPORTED, SHOULD THE RETURNED MACHINE BE FOUND NOT TO BE FAULTY AS ORIGINALLY REPORTED, THE CUSTOMER MAY INCUR THE COST OF THE RETURN CARRIAGE CHARGE. ALL GOODS MUST BE RETURNED WITH CARE AND ATTENTION BEING PAID TO ADEQUATELY PROTECTING THE GOODS FOR RETURN TRANSIT TO US, FAILURE TO PROTECT THE GOODS FOR RETURN WILL AFFECT WHAT WE CAN DO TO CORRECT THE ORIGINAL PROBLEM, TOOLIT.CO.KE RESERVES THE RIGHT TO DEDUCT A CHARGE FOR TRANSIT DAMAGE DUE TO A LACK OF CARE IN PACKAGING BY THE CUSTOMER
12. RETURNING GOODS INCORRECTLY ORDERED
FOLLOWING DELIVERY OF YOUR ORDER SHOULD YOU FIND THAT YOU HAVE ORDERED THE WRONG ITEM, PLEASE CONTACT OUR TECHNICAL HELP LINE ON 0707 700 307 WITHIN THIRTY WORKING DAYS AND CLEARLY EXPLAIN YOUR ERROR, PLEASE FOLLOW THE CLEAR INSTRUCTIONS GIVEN TO YOU BY ONE OF OUR TEAM. PLEASE MAKE SURE THAT WHEN RETURNING GOODS FOR EXCHANGE A TRACEABLE METHOD OF TRANSIT IS USED, TOOLIT.CO.KE CANNOT BE HELD RESPONSIBLE OR ACCEPT LIABILITY UNTIL THE GOODS ARE SAFELY RECEIVED AND SIGNED FOR BY ONE OF OUR STAFF. REPLACEMENT MACHINES WILL INCUR A CARRIAGE CHARGE TO DISPATCH PLUS ANY ADDITIONAL ADJUSTMENT IN COST SHOULD THE REPLACEMENT DIFFER IN PRICE FROM THE CUSTOMERS ORIGINAL ORDER, WE REGRET THAT THE SUPPLIER CANNOT REFUND ANY COSTS WHICH THE CUSTOMER HAS INCURRED IN RETURNING THE INITIAL ITEM TO THE TOOLIT.CO.KE WAREHOUSE. WHERE A REFUND IS REQUESTED WITHOUT REPLACEMENT (EXCLUDING WHERE REQUESTED WITHIN 14 DAYS, AS PER PARAGRAPH 10. CANCELLATION OF AN ORDER) TOOLIT.CO.KE RESERVE THE RIGHT TO CHARGE A RESTOCKING FEE OF UP TO 15% FOR ANY MACHINE RETURNED, NO REFUNDS WILL BE GIVEN SHOULD THE GOODS BE RETURNED AND ON INSPECTION FOUND TO BE IN AN INFERIOR CONDITION AND NOT RESALABLE. CREDIT PAYMENTS BACK THROUGH TO CUSTOMER CREDIT CARD ACCOUNTS WILL BE PROCESSED AND COMPLETED WITHIN 14 WORKING DAYS OF THE GOODS BEING SAFELY RETURNED AND SIGNED FOR.
13. PRIVACY POLICY & COMPLAINTS
TOOLIT.CO.KE IS FULLY COMMITTED TO PROTECTING YOUR PRIVACY AND ONLY USES THE INFORMATION COLLECTED ABOUT THE CUSTOMER LAWFULLY (IN ACCORDANCE WITH THE DATA PROTECTION ACT 1998). INFORMATION WILL ONLY BE USED TO PROCESS THE CUSTOMER ORDER AND TO CONTINUE TO PROVIDE A HIGH QUALITY SERVICE. THE SUPPLIER WILL NEVER PASS INFORMATION TO A 3RD PARTY. THE LEVEL OF SERVICE AND EXPERIENCE IN SERVICING THE KENYAN POWER TOOL MARKET ALLOWS THE SUPPLIER TO BE CONFIDENT ENOUGH TO THINK THAT THE CUSTOMER SHOULD BE PLEASED WITH THE PRODUCTS AND SERVICES EVERY TIME THEY ARE PURCHASE, HOWEVER, SHOULD THE CUSTOMER AT ANY TIME FEEL THAT THEY WOULD LIKE TO MAKE A COMPLAINT, OR COMMENT REGARDING ANY ASPECT OF THE SERVICE, PLEASE CONTACT VIA POST 64620-00620 NBI, EMAIL [email protected], OR TEL 0707 700 307, PLEASE MARK FOR THE ATTENTION OF MR DANIEL NJEHU, OPERATIONS, ANY CONTACT REGARDING COMMENTS AND OR COMPLAINTS THE SUPPLIER RECEIVES WILL BE DEALT WITH THE URGENCY DEMANDED, TOOLIT.CO.KE ENDEAVOR TO RESPOND IN FULL WITHIN FIVE WORKING DAYS.
14. CONDITIONS OF WEBSITE TRADING AND PRICING POLICY
AUTOMATIC TRADING ON OUR WEBSITE AT TOOLIT.CO.KE HAS BEEN DESIGNED FOR CUSTOMERS WITH A KENYAN ADDRESS, TOOLIT.CO.KE IS ABLE TO ASSIST CUSTOMERS WHO RESIDE “OFFSHORE” OR OUTSIDE KENYA BY CONTACTING OUR TECHNICAL HELP LINES ON 0707 700 307. CORRECTED CARRIAGE COSTS WILL BE QUOTED FOR SHIPPING TO THE CUSTOMERS DESIGNATED DELIVERY ADDRESS. ALL PRICES SHOWN ARE SUBJECT TO CHANGE AT ANY TIME AND ARE SHOWN AS A GUIDE FOR THE WAREHOUSE STOCK ONLY, PRICES CANNOT BE HELD ON ORDER REQUESTS PLACED ONCE INITIAL WAREHOUSE STOCKS HAVE BEEN EXHAUSTED. ALL PICTURES AND TECHNICAL DESCRIPTIONS ARE FOR GUIDANCE ONLY, FULL SPECIFICATIONS MUST BE DOUBLE CHECKED ON THE MANUFACTURER’S WEBSITES OR PUBLISHED LITERATURE AS POWER TOOL VERSIONS CAN CHANGE FROM MANUFACTURERS AT ANYTIME.
15. INVALIDITY
SHOULD ANY PART OF TOOLIT.CO.KE TERMS AND CONDITIONS BE UNENFORCEABLE, INVALID OR ILLEGAL, LEGALITY OR ENFORCEABILITY OF ALL OTHER HEADING AND CLAUSES OF OUR TERMS SHALL REMAIN UNAFFECTED AND IN FULL FORCE AND EFFECT AT ALL TIMES
16. GENERAL AGREEMENT TERMS
DISPUTES IN CONNECTION WITH AGREEMENT CONTRACTS THROUGH TOOLIT.CO.KE WILL BE HEARD IN THE COURTS OF KENYA AS THE LAWS OF KENYA APPLY TO THIS AGREEMENT AND TERMS AND CONDITIONS.
CUSTOMERS AGREE AND CONFIRM THROUGH THE PURCHASE OF POWER TOOLS, EQUIPMENT AND ACCESSORIES FROM THE SUPPLIER TOOLIT.CO.KE, TO USE THE MACHINES FOR THEIR NORMAL AND PROPER USE AS INTENDED BY THE MANUFACTURER. THE CUSTOMER AGREES TO READ, STUDY AND FOLLOW THE MANUFACTURER’S INSTRUCTIONS SUPPLIED WITH ANY POWER TOOL OR RELATED PRODUCT PURCHASED BEFORE ATTEMPTING TO USE ANY TOOLS OR ACCESSORIES
17. COPYRIGHT
TOOLIT.CO.KE RETAINS FULL COPYRIGHT AGAINST ALL WEBSITE DESIGN, LAYOUT AND TEXT SHOWN ON TOOLIT.CO.KE REPRODUCTION IN ANY FORM OF ANY PART OF THIS WEBSITE IS STRICTLY PROHIBITED WITHOUT PRIOR FULL WRITTEN PERMISSION FROM TOOLIT.CO.KE.
18. COOKIES
WE USE COOKIES ON THIS WEBSITE. A COOKIE IS A TEXT FILE SENT BY A WEB SERVER TO A WEB BROWSER, AND STORED BY THE BROWSER. IT ALLOWS THE WEB SERVER TO REMEMBER YOU FROM ONE PAGE TO THE NEXT. THE WAY WE USE COOKIES ON OUR SITE DOES NOT AFFECT YOUR PRIVACY IN ANY WAY.
WE USE COOKIES ON THIS SITE IN THREE WAYS
WE USE COOKIES TO MANAGE THE CONTENTS OF YOUR SHOPPING BASKET WHEN YOU PURCHASE GOODS FROM THIS SITE. THEY ALLOW US TO REMEMBER WHICH PRODUCTS YOU’VE SELECTED. COOKIES ARE ALSO USED TO ALLOW YOU TO LOG INTO YOUR ACCOUNT ON THE SYSTEM TO PLACE AN ORDER OR TO VIEW YOUR ORDER DETAILS. ORDER PROCESSING ON THE SITE WILL NOT WORK WITHOUT THESE COOKIES, ALTHOUGH YOU WILL STILL BE ABLE TO BROWSE THE SITE.
WE USE COOKIES TO MONITOR HOW WELL THE SITE IS WORKING. ONE OF THE TOOLS WE USE FOR THIS IS GOOGLE ANALYTICS. THIS ALLOWS US TO GATHER AGGREGATE DATA ABOUT HOW THE WEB SITE IS USED. IT DOES NOT GATHER INFORMATION THAT ALLOWS US TO IDENTIFY YOU INDIVIDUALLY.
SOME OF OUR PARTNERS USE TRACKING IMAGES TO COLLECT ANONYMOUS ORDER INFORMATION. ONLY ANONYMISED ORDER DETAILS ARE SENT TO OUR PARTNERS. NO USER DETAILS OR PERSONALLY IDENTIFIABLE INFORMATION OF ANY KIND IS TRANSMITTED.
NONE OF THE INFORMATION IS USED TO TARGET YOU WITH ADVERTISING MATERIAL, OR TO MODIFY THE BEHAVIOUR OF THE WEB SITE BASED ON ANY INFORMATION WE HOLD. WE DO NOT GATHER INFORMATION ABOUT INDIVIDUAL VISITORS OR PASS INFORMATION ABOUT INDIVIDUAL VISITORS TO ANYONE ELSE. THE ONLY USE WE MAKE OF INFORMATION THAT IDENTIFIES YOU PERSONALLY IS TO PROCESS ORDERS YOU PLACE ON THE SYSTEM OR TO RESPOND TO ANY MESSAGES YOU MIGHT SEND US THROUGH THE WEB SITE. ADDITIONALLY IF YOU OPT IN TO OUR MAILING LIST WE MAY EMAIL YOU FROM TIME TO TIME. YOU CAN OPT OUT OF THESE MAILINGS AT ANY TIME.
BECAUSE NONE OF THE COOKIES USED IN THIS SITE HAVE ANY IMPACT ON YOUR PRIVACY, WE’LL ASSUME THAT YOU ARE HAPPY TO RECEIVE COOKIES FROM THIS SITE. IF THAT’S NOT THE CASE THEN MOST BROWSERS PROVIDE A SETTING TO ALLOW YOU TO REFUSE TO ACCEPT COOKIES. FOR MORE INFORMATION ABOUT HOW TO DO THIS YOU CAN VISIT ABOUTCOOKIES.ORG. IF YOU DISABLE COOKIES YOU WILL STILL BE ABLE TO BROWSE THE WEBSITE.